We're seeking a driven and passionate Associate to join our growing Customer Operations team in Pune. In this role, you will be the first point of contact for our customers via our web chat platform. You'll provide exceptional service, handling a wide range of questions in a timely and effective manner.

If you have a strong understanding of customer service principles, are proficient with technology, and demonstrate excellent communication techniques, we encourage you to consider this opportunity.

• Tasks include:
• Responding to customer requests via live chat
• Troubleshooting with technical issues and providing solution information
• Maintaining accurate customer records in our database
• Working with other departments to ensure a seamless journey

Become part of Eclerx as an Inbound Chat Analyst in Pune

Are you enthusiastic about providing excellent customer service? Do you have a knack for communication with people online? If so, then this opportunity might be perfect for you! more info We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You'll address their queries, deliver support, and maintain a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can advance your skills and make an impact in our success. We also provide rewarding compensation and benefits packages to ensure our employees are appreciated.

Are you interested in this exciting opportunity, please submit your resume today!

Client Services : Live Chat Specialist Role at Eclerx Pune

Are you a passionate individual with proven customer service skills? Do you thrive in helping customers resolve their issues in a timely and efficient manner? If so, then this challenging Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are committed to providing exceptional customer service. Our department of skilled individuals work together to provide a seamless customer experience.

• As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
• Responding to customer inquiries via live chat in a helpful manner.
• Addressing common problems effectively and efficiently.
• Referring complex issues to the appropriate team .
• Providing a positive customer experience.

If you are ready to join our growing team and make a tangible impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is actively seeking a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this vital role, you will be the first point of contact for our valued customers, providing outstanding support via live chat. If you have a proven understanding of customer service principles and a talent for address customer queries effectively, we encourage you to join us!

• As an Inbound Chat Analyst, you will:Serve as the primary point of contact for customers via live chat
• Responsibilities include: Identifying and escalating complex issues to appropriate teams
• Qualifications: Proven customer service experience

We offer a stimulating work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Begin Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional interpersonal skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect platform for you!

At Eclerx Pune, we are passionate to providing our customers with a positive experience. As an inbound chat analyst, you will be the primary liaison for our clients, handling their inquiries in a efficient manner.

• Gain valuable experience in the customer service industry
• Develop your communication and problem-solving skills
• Work in a collaborative and supportive team environment
• Be rewarded with competitive compensation and benefits

If you are ready to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Associate - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a enthusiastic individual with proven customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this challenging opportunity at Eclerx might be perfect for you! We are presently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Analyst , you will be the first point of contact for our valued customers, providing timely and helpful solutions to their concerns . You will leverage your knowledge to resolve a spectrum of customer issues through our digital communication channels .

• Responsibilities include but are not limited to:
• Promptly and professionally responding to inbound chat inquiries
• Identifying and understanding customer needs
• Providing clear and concise solutions to customer problems
• Documenting customer interactions accurately
• Collaborating with other team members to ensure seamless customer service

If you are a customer-focused individual with exceptional communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!